Complaints Book

Complaints Book Notice

INKATEAM TRAVEL SAC · RUC 20565445261

In compliance with Article 150 of the Consumer Protection and Defense Code (Law No. 29571) and its Complaints Book Regulations, approved by Supreme Decree No. 011-2011-PCM, amended by Law No. 31435 and Supreme Decree No. 101-2022-PCM, this business makes this Virtual Complaints Book available to you.

This business provides a Virtual Complaints Book for you. You may register a complaint or claim, which will be addressed within no more than 15 business days.

Claim: Disagreement related to the products or services contracted.

Complaint: Disagreement not related to products or services, or dissatisfaction with customer service.

Registration form

Fields marked with * are required.

Registration type *

ClaimDisagreement related to the products or services contracted.ComplaintDisagreement not related to products or services, or dissatisfaction with customer service.

Full name *

Document type *

Document number *

Address or email *

Phone (optional)

Product or service contracted *

Details of the claim *

What the consumer requests *

I confirm that the information provided is true and I agree with the content of this claim/complaint. *

Your personal data will be processed only to address your claim or complaint, in accordance with Law No. 29733 — Personal Data Protection Law. You may exercise your rights by writing to administracion@inkateamtravel.com.

Authentic experiences in Peru

reservas@inkateamtravel.com WhatsApp +51 942 293 293

Lima, Peru.

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Complaints Book (Libro de Reclamaciones)

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Inkateam Travel S.A.C. · RUC 20565445261 · Travel agency and tour operator registered with MINCETUR, Certificate No. 689.

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